1.  Are you licensed and insured?
Absolutely.  We are licensed in several states and carry a two million dollar ($2,000,000.00) Liability Insurance policy protecting you.  All of our professionals are covered under our Workers’ Compensation Insurance.  Protect yourself by having any contractor provide you with a Certificate of Insurance before they do ANY work on your home.

2.  Will my homeowner’s insurance rate increase by filing a claim?
No.  Storms are a natural disaster; therefore, no one is to blame. Your insurer wants your home repaired to prevent more costly claims in the future.  

3.  Do I have a deductible?
Check your policy, the amount shown is what your insurance company will deduct from the total damage price.

4.  Do you tear off the old shingles?
Yes.  Each and every time, we tear off ALL old roofing materials down to the decking.  We then inspect for warped or rotten wood.  BEWARE of other roofing contractors that may attempt to re-roof over damaged shingles.  This will lead to improper ventilation and may cause the roof to sag from excess weight. 

5.   Is your work warranted?
Of course.  HomeSmart’s workmanship is warranted for 2 years.  CertainTeed also provides a manufacturer’s warranty on all products.

6.  What kind of shingles do you use?
We offer all lines of CertainTeed asphalt shingles, including 3 Tab, Simulated, and Architectural styles.  Your insurer will reimburse you for the style that is being replaced.  Upgrades are available for a minimal cost to you. 

7.  Can you provide me a quote?
Yes.  First, we will inspect your home for damages.  If damaged is found, then we will measure and calculate our cost to repair.  Next, we will meet with your insurance adjuster to review our estimate.  Your adjuster will also compile a Scope of Damage Report showing their measurements and calculations.  Once the estimate is mutually acceptable, then we will do the job for that price and there will be no out of pocket expense for you.

8.  How long will the process take?
After we meet with your adjuster and have settled on the price, materials can be ordered.   Your old roof can be removed and replaced in as little as 2 days.